Knowledge base

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Manage knowledge base content

In this section, you can add websites, separate webpages or upload files that will be used as a knowledge base source by your SmartChat Assistant.

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Add websites

To add a website to the SmartChat Assistant, follow these steps:

1. Go to Dashboard => YOUR_APP => SmartChat Assistant.
2. Find the SmartChat Assistant you want to update and click on its ID.
3. Scroll down to the My content section.
4. Enter the website URL.
5. Click Add.

6. Select the pages you want to add, or click Select all to add every page.
7. To automatically add new pages from the website, check Enable auto sync for website.

8. Click Save.

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Add webpages

To add a webpage to the SmartChat Assistant, follow these steps:

1. Go to Dashboard => YOUR_APP => SmartChat Assistant.
2. Find the SmartChat Assistant you want to update and click on its ID.
3. Scroll down to the My content section.
4. Click on Webpages tab.
5. Enter the webpage URL(including https:// or http://).
6. Click Add.

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Add files

To add a webpage to the SmartChat Assistant, follow these steps:

1. Go to Dashboard => YOUR_APP => SmartChat Assistant.
2. Find the SmartChat Assistant you want to update and click on its ID.
3. Scroll down to the My content section.
4. Click on Files tab.
5. Click on Browse button and select file(or drag and drop file).