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Manage knowledge base content

In this section, you can add websites, separate webpages, or upload files that will be used as knowledge base sources by your AI Agent.
Manage knowledge base content screenshot

Add websites

To add a website to the AI Agent, follow these steps:
  1. Go to Dashboard => YOUR_APP => AI Agent.
  2. Find the AI Agent you want to update and click on its ID.
  3. Scroll down to the My content section.
  4. Enter the website URL.
  5. Click Add.
Add websites to AI Agent knowledge base
  1. Select the pages you want to add, or click Select all to add every page.
  2. To automatically add new pages from the website, check Enable auto sync for website.
If you enable auto sync, ALL pages from the website will be added.
Select webpages to add
  1. Click Save.
Please note that when you add a web page you are adding that particular web page and not the whole website.
When you remove a website, all pages associated with that website will also be automatically removed.

Add webpages

To add a webpage to the AI Agent, follow these steps:
  1. Go to Dashboard => YOUR_APP => AI Agent.
  2. Find the AI Agent you want to update and click on its ID.
  3. Scroll down to the My content section.
  4. Click on the Webpages tab.
  5. Enter the webpage URL (including https:// or http://).
  6. Click Add.
Add webpages to AI Agent knowledge base

Add files

To add a file to the AI Agent, follow these steps:
  1. Go to Dashboard => YOUR_APP => AI Agent.
  2. Find the AI Agent you want to update and click on its ID.
  3. Scroll down to the My content section.
  4. Click on the Files tab.
  5. Click the Browse button and select a file (or drag and drop the file).
Add files to AI Agent knowledge base
You can upload .docx, .txt, and .pdf files with a max size of up to 25 MB.